Feature update? Set reminder in a comment on jira ticket

Abby Kiesling February 27, 2024

Is it possible to set up a reminder that will email me on a certain date/time about a specific ticket?  I don't want to set up an automation every time I need to be reminded of a ticket, but it would be nice if I could set myself a reminder to check back at a certain time.  Sort of like how I can in Slack.  

 

For example: I am waiting on a reply from someone on my team within the comments of the ticket.  I want to set a reminder for myself for 2 days, to ping them directly if I haven't heard back yet.  

 

It could be something as simply as /remind @{{user}} {{description of reminder}} on {{date}} at {{time}} 

2 answers

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Aron Gombas _Midori_
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February 28, 2024

There are several apps that offer "reminder" feature for Jira Cloud: https://marketplace.atlassian.com/search?hosting=cloud&product=jira&query=reminder

My top picks would be these:

  1. Most popular paid one: https://marketplace.atlassian.com/apps/1217030/reminder-for-jira-follow-up-issues?hosting=cloud&tab=overview
  2. Popular, free and comes from Atlassian (although it is a "Labs" feature): https://marketplace.atlassian.com/apps/1212778/my-reminders-for-jira?hosting=cloud&tab=overview

Hope this helps!

0 votes
Sreenivasaraju P
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February 27, 2024

Hi @Abby Kiesling ,

 

You can try filter subscription feature. 

You can give have reminder date on ticket and create filter, where reminder date is current date (or your required criteria) and subscribe the filter. 

More details @

https://support.atlassian.com/jira-software-cloud/docs/manage-filters/#Create-an-email-subscription-for-a-filter

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