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Export tickets from queue jira servicedesk to excel

Hi all,

I have a queue named "Tickets last two weeks". I want to get a button below, that it will export the tickets to excel.

1 answer

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Answer accepted

Hi @SMT - Mustafa Demir 

You can use the Issue Navigator to search for the issues using the same JQL as used in your queue, there is an option there to export the issues in csv.

Screenshot 2020-10-17 at 18.00.18.png

I hope it helps.


where is this "Issue Navigator" exactly? i can't find it.

I'm now in the queue, and only see "edit queue" and "delete queue"


Go to the search box on top right of your Jira instance or press forward slash / and then click on Issues. 

Thx, it worked. i appreciate it. But when i export it doesn't auto seperate?

You will get CSV which you can open in Excel. Use the option Text to Column with comma as the delimiter.

thank you very much

Is it also possible for in the search, to choose only fields that i want in the output of excel.
Example. In excel in only want as Output: Issue type,Summary, Status, 

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