Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Export tickets from queue jira servicedesk to excel

Hi all,

I have a queue named "Tickets last two weeks". I want to get a button below, that it will export the tickets to excel.

1 answer

1 accepted

0 votes
Answer accepted

Hi @SMT - Mustafa Demir 

You can use the Issue Navigator to search for the issues using the same JQL as used in your queue, there is an option there to export the issues in csv.

Screenshot 2020-10-17 at 18.00.18.png

I hope it helps.

Ravi

where is this "Issue Navigator" exactly? i can't find it.

I'm now in the queue, and only see "edit queue" and "delete queue"


Untitled.png

Go to the search box on top right of your Jira instance or press forward slash / and then click on Issues. 

Thx, it worked. i appreciate it. But when i export it doesn't auto seperate?

You will get CSV which you can open in Excel. Use the option Text to Column with comma as the delimiter.

thank you very much

Is it also possible for in the search, to choose only fields that i want in the output of excel.
Example. In excel in only want as Output: Issue type,Summary, Status, 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
Community showcase
Published in Jira Software

How to create Jira issus from Excel file?

When to use CSV importer When managing your processes in Jira, there are many occasions where you need to create a lot of tasks. Creating them one by one will cost you a lot of time and effort and i...

4,496 views 22 32
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you