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Error on Access

Francisco Claudemirton Mota Macedo
Francisco Claudemirton Mota Macedo I'm New Here Mar 25, 2021

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I have been recently added to Atlassian tools by my project Admin, otherwise every time I try to reach my project on Jira (https://cglglobalit.atlassian.net/jira/software/projects/PAR/boards/367)  I am facing that error screen above.

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Angélica Luz
Angélica Luz Atlassian Team Mar 26, 2021

Hello Francisco,

Welcome to Atlassian Community!

Checking the details of the site, I can see that you have access to Confluence only. With this said, you won’t be able to access the board because you don’t have permission (Jira Software license).

Please, reach out to the site administrator and ask them to add you to the jira-software-users group. After that, you should be able to access Jira.

Kind regards,
Angélica

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