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Does Jira 9.7 Data Center not support customizing issue type hierarchy?

Hi

I want to ask if Jira 9.7 Data Center does not support customizing issue type hierarchy. Because I did not see the [issue type hierarchy] tab under settings → issue. I want to create different levels of issue types for my project, such as epic, story, task, subtask, etc. and link them together. How can I do that in Jira 9.7 Data Center? Thank you for your help.

I expect to change the issue level to:

EpicRequirementStory/TaskSub-task, a four-level structure.

thanks

 

 

1 answer

1 vote
Walter Buggenhout
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 28, 2023

Hi @Simon Xiao,

You should be able to configure issue hierarchy from Manage Apps > Advanced Roadmaps Hierarchy Configuration. See official documenation here.

Hierarchy levels can - however - only be added above the Epic level, not below.

Hope this helps!  

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