Custom field description updated in project settings, not flowing through to issue screen

Daniel Theobald April 2, 2024

I created a team-managed project in Jira Software Cloud, using csv importer, including custom fields.

All fields display descriptions inherited the time of the csv import issue creation '(Migrated on 22 Mar 2024 06:13 UTC)'.

I went to Project settings / Issue types and updated the display descriptions for each field, e.g. field name 'Source':
Screenshot 2024-04-03 104948.png

However, on existing and new issues, the 'Migrated on...' description still displays:
Screenshot 2024-04-03 105125.pngScreenshot 2024-04-03 105200.png
Any guidance on how to get the display description to update would be much appreciated!

Thanks,
Dan.

1 answer

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Sebastian Krzewiński
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April 2, 2024

Hi @Daniel Theobald !

 

Did you create Source field in your team project or choose from existing one? If you choose it please check CF configuration and remove description from there.


Regards,

Seba

Daniel Theobald April 3, 2024

Hi @Sebastian Krzewiński  - thanks for replying.

I think it was created during the csv import process/mapping process.

Reason I say this is, the description on it is the time of the csv import issue creation '(Migrated on 22 Mar 2024 06:13 UTC)'.

When I look at Custom fields, there is a field called Source but it's different - the description is neither 'Migrated on...' nor what I have changed it to in the Project settings (first screen shot in my initial query above).

Screenshot 2024-04-04 130403.png   

Bit stumped still!

Thanks,
Dan.

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