I have created a custom field called "Customer" and am using this across several projects in my jira cloud instance. It is a label type field, so if someone has written a new Customer name it can be reused across the projects.
When I created the field I also added a description: "Begin typing to find and create Customer or press down to select a suggestion." quite similar to the ordinary "label" description: "Begin typing to find and create labels or press down to select a suggested label."
The problem I have now is that since some time back I have double descriptions all of a sudden! It was not like this in the beginning when I configured the screens in the first place a year back. I can't tell when it started to show up, and I have tried to hunt all field configurations down to find where the "original" text appears, but I can't find it!!
This is annoying and looks bad, see picture:
This field is heavily used, so I can't re-create it without loosing important data.
How do I get rid of the first sentence? Where can I look more?
I tried also to empty the description in the field configurations used to only have the "label" description showing to not have a double line, but when I empty the description field (like deleting or have just a space as description) the text "Begin typing to find and create Customer or press down to select a suggestion." keeps popping up AGAIN!
I tried with that; I cannot leave it empty. If I update the description in the project specific field configuration with no text (either just remove the text completely so description is empty or add a single whitespace), the
"Begin typing to find and create Customer or press down to select a suggestion."
is appearing again in the description field.
Project managers know this problem: A “mountain of work” lays in front of you, and you don’t know how and where to tackle them. Different to-dos lie ahead, but just one task after the other can be ha...
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