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Create issues and comments from Gmail

Hi everyone,

we need create a ticket when we receive email in specific gmail account, is gmail 2FA supported in jira?

I read this article but I can't find the solution

1 answer

Hi @Rzuniga ,

you could put in place this desiderata through an incoming mail handler. Please take a look to this article

and this thread

If you have specific troubles please let us know so that we can support you on that.

Hope this helps,


Thanks for you answer, i read this thread but Google no longer supports the use of third-party apps.

I try with this configuration, protocol: IMAP, host name: and port number: on blank for a default value. (POP: 110; SECURE_POP: 995; IMAP: 143; SECURE_IMAP: 993).


This configuration return this message.

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