Create global loops not possible

Anette Noll February 22, 2024

Hi all,

I have actually already used global loops in several workflows. But with this one I suddenly have problems and I don't see the reason for this. 
Why is the status field outlined in red?
How can I integrate the new global loop into the same area as the existing loop (as shown in the last screenshot),?

I would be very grateful for any advice. Thank you.Jira 1.PNGJira 2.PNGJira 3.PNG

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Kai Becker
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 22, 2024

Hi @Anette Noll 

thank you for your question. The problem with the new rule is, that they start and end on a status called "all" 
The global loop transition section from the last screenshot or the "edit" transition on the first to screenshots have been created via

Add transition > from any status > to itself

Could you try this?

Anette Noll February 22, 2024

Hi @Kai Becker 

thank you so much for your quick reply ..... of course, how could I forget it.

 

Like Kai Becker likes this
Kai Becker
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 22, 2024

Glad I could help @Anette Noll 

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