Create Issue with Power Automate error

Alfonso Santos Hernández
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March 25, 2024

While creating a flow in power automate to create a new Jira, after adding the Jira step to create a new "issue" i get the following error:

Failed to retrieve dynamic inputs. Error details: 'The dynamic operation request to API 'jira' operation 'ListIssueTypesFields_V2' failed with status code 'BadGateway'. Error response: { "error": { "code": 502, "message": "Field 'customfield_10050' of type 'option' is not supported. Please see connector documentation for more info.", "source": "unitedstates-002.azure-apim.net", "path": "choose\\when[1]\\choose[1]\\when[4]", "policyId": "", "clientRequestId": "fd1d0905-fe33-4d93-bd0a-7ae7d1564f7a" } }'

How can I fix this?

1 answer

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Valerie Knapp
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March 26, 2024

Hi @Alfonso Santos Hernández , welcome to the Atlassian Community and thanks for your question.

I just googled this error and found this page - https://powerusers.microsoft.com/t5/Using-Connectors/Problems-using-Jira-V3/td-p/2324352 

Please can you try out the workaround they are suggesting. You can share your feedback or write us again if you have other problems or need more help.

Cheers

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