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Could not add any user Jira Software cloud Edited

I can't add any users.


erro add user.JPG



has 2 user. It is not possible to add more users, the plan is for 10 users.


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Jack Community Leader Feb 17, 2020

The image above is of the billing info. Where are you trying to add users?

hi @Jack ,

I'm getting the same error when I try to add one user to my Jira Cloud Dev instance. Currently it has 3 users and I'm trying to add one more. Any insight?



Jack Community Leader Jan 21, 2021

i suggest you create a new question and specify your environment, e.g. cloud, plan, current number of users etc.

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