Could not add any user Jira Software cloud

[Vera Tavares]

I can't add any users.

Sorry,

has 2 user. It is not possible to add more users, the plan is for 10 users.

[Jack Brickey · Accepted solution]

The image above is of the billing info. Where are you trying to add users?

[JRodney Estrada]

hi @Jack Brickey ,

I'm getting the same error when I try to add one user to my Jira Cloud Dev instance. Currently it has 3 users and I'm trying to add one more. Any insight?

[Jack Brickey]

i suggest you create a new question and specify your environment, e.g. cloud, plan, current number of users etc.

[JRodney Estrada]

@Jack Brickey ,

will do!