Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,551,671
Community Members
 
Community Events
184
Community Groups

Copy over Attachments Automation

Faith Barnett
Faith Barnett Apr 06, 2023

I have set up an automation to create a task and also copy over certain fields from the trigger. 
Within "choose fields to be set", I have taken attachments and set them to copy from the trigger. 

I got an error when the automation ran to say: 

Unknown fields set during create, they may be unavailable for the project/type. Check your custom field configuration. Fields ignored 

I can't see anywhere in Issue Layout or Custom Field configuration that Attachments exist. 

I am not sure how to fix this error. 

Answer
Watch
Like Be the first to like this
240 views

1 answer

0 votes
Bill Sheboy
Bill Sheboy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
Apr 06, 2023

Hi @Faith Barnett 

Would you please post images of your complete rule and the audit log details showing this error?  Those may provide context for what is happening as I believe copy attachments does work currently.  Thanks!

Kind regards,
Bill

View More Comments
Faith Barnett
Faith Barnett Apr 11, 2023

@Bill Sheboy 

Thanks. See below screenshots of the rule and the rule log with the error. 

image.pngimage.png

Like
Bill Sheboy
Bill Sheboy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
Apr 11, 2023

Thanks for that information, @Faith Barnett 

Would you please post an image of your entire rule?  The audit log seems to show there are at least two create issue actions, and one of them is failing.  Seeing the entire rule may provide context for this symptom.

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira Software
Jira Software
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events

See all events