Welcome to Atlassian Community!
When it comes to Incoming emails for Jira Software and Jira Work Management projects, there is an option for bulk emails where they can be ignored or accepted. It will depend on the header of the emails.
For more information, please, check the documentation below:
This option only affects bulk emails, typically those sent by an automated service, whose header has the Precedence field set to "bulk" or the Auto-Submitted field set to "no". You can handle bulk emails several ways:
- Ignore the email and do nothing
- Send the email to the specified forward email address (recommended to prevent mail loops between Jira applications and other automated services)
- Delete the email permanently
- Accept the email for processing
If you have any other questions regarding this matter, please let us know.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events