Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Content of description field is moved to another field after creating the issue

Janina
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 09, 2023

Hi everybody,

here the steps to my problem:

1. we create tasks or improvements in a special jira-project

2. we write text in the field "Description"

3. we click "create"

4. The content of the description field is moved to an individual text field which maybe was created of somebody in the past. The real description field appears empty. If I remove the individual field, the content description field content is completely gone

 Can somebody help me to find out, in which part of our project configuration the mistake might be? 

Thanks!

1 answer

0 votes
Thuan_ Do Dang
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Oct 10, 2023

Hi @Janina ,

I think there are 2 things may cause this problem:

1. Workflow post-function -> check your issue workflow at create transition

2. Automation 

However, this logic is very strange. Can you capture your problem?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events