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Cloning an issue is not copying comments

vinod palan
vinod palan
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May 04, 2023

Hi All,

I am trying to Clone a issue with comments but comments are not comming over can you please point on how this can be acchived.

 

Vinod

 

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Thibaut Subra _Elements_
Thibaut Subra _Elements_ May 04, 2023 • edited May 09, 2023

Hello @vinod palan 

As Trudy said, the clone feature does not clone comments but if you want to do it easily, you can try our Copy & Sync application. It allows you to copy and synchronize issues with their comments (but also fields, attachments, etc.) so both sides are always up to date.

If you have more specific needs, our app is doing much more so I suggest you to take a look for free and let me know if you have any question!

I hope it will help.

Regards

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Luka Hummel - codefortynine
Luka Hummel - codefortynine May 15, 2023

Hi @vinod palan

I would also like to offer you a 'late' welcome to the community!

As the others already have said the native Jira clone function doesn't clone comments and other values. If you need a more powerful clone function our Deep Clone for Jira app can clone comments and a lot more.

The app is free for up to 10 users and otherwise, you can try it for 30 days.

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Trudy Claspill
Trudy Claspill
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May 04, 2023

Hello @vinod palan 

Welcome to the Atlassian community.

The Clone feature does not clone comments. This page provides a bit of information about what is copied during the Clone.

https://support.atlassian.com/jira-software-cloud/docs/clone-an-issue/

If you want to also clone comments, that might be able to be done through an Automation Rule.

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