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Change time format from am/pm to 24h doesn't affect my instance


I want to change the time format from am/pm to 24h.

According to the documentation ( I've changed the following:

Advanced Settingsjira.png

Look & Feel Settings

But the changes don't affect my cloud instance. 

Do you see here any misconfiguration?

Thanks for your help.

Kind regards, Patrick




1 answer

Hi @Patrick Roos,

under "Look and Feel" you choose dd.MM.YY

in you advanced setting I see dd/MMM/YY

Also what time format is set in you personal account settings? When you're in Cloud you need to double check you account information.

Bildschirmfoto 2020-11-04 um 11.31.33.png

Hi @Svenja Lorenzen 

Thanks for your your answer. 

I've customized the advanced setting - but I don't affect my site :-( In the personal settings I've the same configuration like you.


My goal is to change this time format to 24h.



Thank you for your help.

Kind regards, Patrick

We have the same issue, despite the docs saying "H:mm" should be 24h, neither "H:mm" or "HH:mm" work, all times are still in am/pm format.

Like Patrick Roos likes this

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