Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Cannot transition the status of issue

I cannot transition the status of the issue.

I set the validator for the transition that the fields need value during transition, and the field really got the value. Why can't I transition it?

Screenshot 2022-01-07 154351.png


This is the validator

Screenshot 2022-01-07 162635.png


Screenshot 2022-01-07 162526.png

1 answer

1 accepted

1 vote
Answer accepted

Hello @Tien Nguyen ,

The validator is on the 2 fields "Solution Design Estimate" and "Solution Overview Estimate". The screen dump only shows "Solution Overview Estimate" that it is filled. Is "Solution Design Estimate" Filled?

Regards, Marco

I think your question make me think a lot. Maybe the validator applies for the whole project, but in this case I just need one of two fields has the value because the 2 fields belong to 2 kinds of ticket. Can I duplicate the workflow and apply for these 2 kinds of them. One with the validator for Solution Design Estimate and one with validator for Solution Overview Estimate? 

Hi @Tien Nguyen ,

you can also add a context to the custom field in configuration of the custom field. That the field is only used in a specific issue type.

See the text about context in your screendump.


Regards, Marco

Hi @Marco Brundel ,

I will try your way and let you know later. Have a nice weekend!

Like Marco Brundel likes this

@Marco Brundel I've tried your method and it's working well. Thank you so much!

Like Marco Brundel likes this

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Software

👋 Looking for 15-20 volunteers to test Atlassian training content

Hi everyone! Are you interested in beta testing Atlassian University’s newest (unreleased!) training course? We’re looking for 15-20 volunteers to test our newest training course, Basic reporting...

786 views 24 28
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you