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Cannot customize any issue type other then EPIC

Joel Murav
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October 9, 2023

I just signed up for a new org and trying to customize the standard issue types. But i ONLY see epics. I can create a story, bug, sub task, etc. But when i go into configuration settings (Im the admin) i only see the EPIC issue type. What am i missing?

2 answers

0 votes
Mikael Sandberg
Community Champion
October 9, 2023

Hi @Joel Murav,

Welcome to Atlassian Community!

What type of project are you using, company-managed or team-managed? If you are in the project it will tell you what type it is down in the left-hand corner. Based on what you have described so far it sounds that it is a team-managed project. If that is the case depending on what project template you used it will only create the issue types defined in it, but you can always add more issue types if needed.  

0 votes
Jason Chayer
Contributor
October 9, 2023

Are you trying to add or delete issue types?

You should be able to go Settings > Issues > Issue Types (left hand side).

Your issue types should be listed there and it gives you the option to add, edit, or delete the issue type.

Joel Murav
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 9, 2023

So i only see the EPIC issue type as an option. I do have the free version of JIRA (But i dont think that should make a difference) I dont see Story, Bug, etc. But i can create them in the project, so i dont know why i cannot customize them

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