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Cannot create issue on epic

a.bondarchuk
a.bondarchuk Dec 02, 2020

Hi there! I have a problem with creating issue on epic.
When I try to create issue inside on epic I got this error https://prnt.sc/vueft9 
"We couldn't create child issue. Check your connection, then give it another try". Do you have any advice? Im still able to create issue and just select Epic name, but this take more time. 

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2 answers

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Answer accepted
Jack Brickey
Jack Brickey Community Leader Dec 02, 2020 • edited

Here is my advice:

  1. check another browser and if it fails there...
  2. report to Atlassian Support
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a.bondarchuk
a.bondarchuk Dec 02, 2020

Thank you for replay. I checked in another browsers and it return same error. 

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1 vote
Daniel Ebers
Daniel Ebers Community Leader Dec 06, 2020

Hi @a.bondarchuk

from your description and other reports the last days here on Community this matches with the following bug from my opinion:

https://jira.atlassian.com/browse/JRACLOUD-75648

Please double check if this assumption is true and if so, feel free to vote ("This affects my team") the linked bug.

Cheers,
Daniel

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eleanor kerman
eleanor kerman May 01, 2021

HAVE THIS SAME PROBLEM

Like • a.bondarchuk likes this
a.bondarchuk
a.bondarchuk Jun 02, 2021

@eleanor kerman the better way it report this issue to Atlassian team. They are resolved that issue.

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Kishan Sharma
Kishan Sharma Community Leader Feb 02, 2022

@a.bondarchuk Can you please share the resolution provided by Atlassian for this issue? Thank you!

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