Can not create new issue type

supriya deshmukh May 31, 2022

Currently in my project we use Epic, bug, Incident and story as issue types. I am trying to create new issue type for task or sub task. I have administrator permission for Jira. I can not see create issue type option anywhere. The only available  option is edit/delete issue type. Can someone help?

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Fabio Racobaldo _Herzum_
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 31, 2022

Hi @supriya deshmukh ,

is your project a company manged or team managed project?

If it is a company managed one you, as JIRA Admin, need to update the related issue type scheme (https://support.atlassian.com/jira-cloud-administration/docs/what-are-issue-type-schemes/) otherwise as project admin (not JIRA Admin) you cann add a new issue type following this guide https://support.atlassian.com/jira-software-cloud/docs/set-up-issue-types-in-team-managed-projects/

Hope this helps,

Fabio

supriya deshmukh May 31, 2022

@Fabio Racobaldo _Herzum_  mine is company managed project. Thanks I am trying to update issue types for my project.

Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 31, 2022

you're welcome @supriya deshmukh 

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 31, 2022

Hi Supriya,

What type of project are you using? If Company-managed, then go to Settings (gear icon) > Issues > Issue Type Schemes. 

Search for the Issue Type Scheme used by your project and edit it to add the Task and/or Sub-task issue types. 

Be sure to save it!

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