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Being a team member in a project, not able to create a subtask in any story in jira project.

Being a team member in a project, not able to create a subtask in any story in jira project.

Being the Administrator of the project ,not able to create any sub task or Task in the project. sharing the SS down below.

spear_issue.pngError message which I'm getting is 

Spear_issue1.png

 

Could you please help in resolving it?

Thanks in Advance.

 

1 answer

Hello @Deepika singh,

please refer to Error when creating subtask: "We couldn't create the subtask." | Jira | Atlassian Documentation

"Should you see this response, as an administrator, check the project settings:

  1. On the sidebar, tap 'Project Settings' and check the 'Details' tab
  2. There, ensure that 'Project Lead' and 'Default Assignee' fields have valid entries.

If the 'Default Assignee' is not a valid assignable user, the sub-task will not be able to be created. In this case, update the project settings to either 'Unassigned' or to a valid user and then 'Save'. This should address to error and allow you to create Subtasks as normal."

Cheers,

Lars

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