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We are done doing pilot in one Environment. We have two instances( Cloud instances).


We want to take a complete backup from one Jira & Xray data and restore fully in another instance. 


How can we do that? Can we use backup manager ? and then use restore from Import to import in another instance? Do we lose anything in the process?

Your quick response is highly appreciated.



1 answer

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Jack Community Leader Dec 11, 2020

maybe this is what you are trying to do? migrating-from-one-cloud-instance-to-another-cloud-instance 

This solution you provided, working as create a backup from source and import from backup in destination environment right?


But, does this solution restore all the project(s) structure containing users, issues, workflow and other configurations ?

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