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My backlog or active sprint will not load any issues at all. I get a blank screen basically. I have tried 3 different browsers, clearing cache, and an incognito window all with the same results. I am pretty much dead in the water without either view. Anyone have other suggestions on how to get this to work?
Hi Sheri, are you using Classic? Kanban or Scrum? Were the issue there previously or is this a new board?
One possibility is that you don't have any statuses mapped to backlog. Go to Board settings (Classic only) and Columns and see if any status is mapped to Backlog.
Classic. It was working this morning for the backlog. I went to Active Sprint this afternoon and neither work now. I did not make any setting changes or status changes on a broad scale
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It just loaded for the first time this afternoon. I didn't change anything. Thank you for responding. Is there some way to find out if there are outages or issues with Jira Cloud?
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good to know. A couple of things to leave you with. Are you the only admin? If not you might want to chat w/ the other(s).
anyway glad you are back up and running! Cheers!
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Thank you. Nothing in the log. Is working in Chrome now but isn't working in Edge?
Glad I am able to get my work done now!
Have a great weekend!
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