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Automation rule not working - On subtask creation can we default the assignee to the creator of the

I have the following requirement:

On subtask creation can we default the assignee to the creator of the subtask.

 

I setup a automation rule on this project: 

 

I have tried everything but my sub task is not updating with the creator when it is created.

 

Please could you assist?

 

 

3 answers

2 accepted

0 votes
Answer accepted
John Funk Community Leader Apr 20, 2021

Hi Vanessa,

Try this: 

Change the branch to a simple Condition based on issue field. Use Issue Type = Sub-task

Then add a New Action for Edit Issue

Select Assignee, then click on Copy From Current Issue

Then click on the words Current Issue which will show a drop down. 

Select to copy from the Reporter field. 

0 votes
Answer accepted
Daniel Ebers Community Leader Apr 26, 2021

Hi @Vanessa Becker

just for a better understanding on my side. From opening post you I seem to have understood by creating a sub-task you want to set assignee = reporter but your Automation rule seems to show you want to copy the assignee from parent issue.

Which route do you want to go and is one of it working - or are you still stuck with implementation?

Thanks and best regards,
Daniel

All sorted thank you

Like John Funk likes this

This is the rule that i have set up. What am i doing wrong?

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