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Automation Rule stuck in progress Edited

One of my Automation rules has been stuck in-progress for quite some time now.

Is there a manual way to stop the in progress automation?

2 answers

1 accepted

0 votes
Answer accepted

@Mahima Srivastav Did u try disabling the Automation?

I did. But that didn't help. I guess for some reason it was stuck in a loop and resolved itself.

Check the Audit logs for details!

I did. Somehow it didn't show any signs of delay. Probably a one-time bug

1 vote
John Funk Community Leader Jun 30, 2021

Hi Mahima,

Unfortunately, you can't stop the automation manually once it gets started. It will eventually run it's course and error out due to a loop or will get throttled. 

The Audit Log should give you some details as to the problem. 

John Funk Community Leader Jul 02, 2021

Is it working for you now?

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