Automation (Add comments to ticket when reply to jira email).

[Calvin Westerveld]

Dear Community,

I'm stuck with a question i can't get an answer to.
I created a automation for comments that got created under the ticket. So i get a email from noreply@automationforjira.com but what i get when replying to it i get a email that i cant reply to it. And yes ofcourse i can't reply to a noreply.

Now my real question, how do i fix jira to send from a custom mail and allow reply's to it so when i reply to a automation email it adds a comment to the specified ticket.

I hope someone can help me,
Calvin Westerveld.

[John Funk · Accepted solution]

Hi Calvin - Welcome to the Atlassian Community!

Click on the More options link under the email text box

Then place a valid email in the Reply To box. 

I know the From has noreply, but if you actually do a reply, it should put in the value in the Reply To box. 

[Calvin Westerveld]

@John Funk 

Could you explain to me where i can find the More options link?

[Calvin Westerveld]

Never mind i think i found it.

Thank you!

[John Funk]

Glad you found it!