Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,295,325
Community Members
 
Community Events
165
Community Groups

Automated Log Work - time not being logged for certain tickets

We started using Automated Log Work app in our company to track time spent on issues. We would like the app to log time for not completed tasks as well, e.g. for the ones where timer is paused at the moment, but we need the time spent on the ticket to be reflected in the reports already.

There are few tickets which where In Progress for some time and now timer is paused but time is not logged for them, while other tickets have logged time for them in the same scenario.

Can anyone suggest what might be the reason for this?

1 answer

0 votes
Dave Mathijs Community Leader May 26, 2022

Hi @Jaroslav Kalcinskij I've never used this app. If no accepted answers are given in the community, I suggest you submit a support request with the vendor directly.

Hi @Dave Mathijs, I'll try doing that, thanks!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
Community showcase
Published in Jira Software

Upcoming changes to epic fields in company-managed projects

👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...

14,425 views 37 44
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you