I need to book TRP for my teammates every week. I usually book around 30-35 tickets per week. It is really hectic to create a ticket manually each time. Is there any way to automate the process? If yes, then how to do it?
I am not looking for a plugin. I want to understand how the import feature works.
Note: I am new to Atlassian jira :D
Hello @Kalakota Hema Sai Gangadhar Reddy
Welcome to the Atlassian community.
There is a native feature called Automation for Jira that may help you accomplish your goal. Here is a link to the documentation.
https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/
It can help automate many processes.
I am unclear on exactly what you want to automate.
Can you explain all the steps that you currently do manually, that you would like to automate?
Hi @Trudy Claspill ,
Thanks. That helped me to understand different automation features. I am trying to understand Import and Export Jira automation.
I manually create a Time Report ticket entering the details of resource, working hours, reporting month and other information. I want to do it through import automation. I want to understand how to write the import configuration JSON code in order to create multiple TRP tickets while I upload a csv file containing all the details of resource, working hours, reporting month and other information.
I did it for Xray to upload multiple test cases. I want to understand how to do the same for TRP tickets.
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