Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,555,382
Community Members
 
Community Events
184
Community Groups

Auto-update of comments

Nicolas Charpentier
Nicolas Charpentier Mar 29, 2023

When I'm on a JIRA issue I need to refresh the page to see if any changes happened in the comments. Whether, a colleague has an auto-update of comments in the issues, he does not have to refresh the page. 

 

I can't find any way to configure this. 

 

How can I also have the auto-update of comments ? 

Answer
Watch
Like Be the first to like this
213 views

2 answers

0 votes
Dan Breyen
Dan Breyen
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
Mar 31, 2023

I brought this up to Jira Support, and they said this is the way it works in the cloud and you have to manually refresh the pages when you change stuff to get pages to show the updated information.  

Reply
0 votes
Alex Koxaras _Relational_
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Mar 29, 2023

Hi @Nicolas Charpentier 

Apart from the F5 button, there isn't another way to refresh the page. Jira works with async functions, meaning it returns a promise of something and not the actual something. On my instance, if you wait slightly you can see the comments update without doing anything.

View More Comments
Nicolas Charpentier
Nicolas Charpentier Mar 30, 2023

Hello Alex,

 

My experience indicates the opposite. If a comment is updated every 15 seconds,

  • my colleague will see all of the changes. 
  • I won't see any change unless I refresh.

We are both admins of the platform. 

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira Software
Jira Software
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events

See all events