Hi John, thanks for your prompt reply.
I had check the permissions and show as Administrators, atlassian-addons-project-accessService and Desk Team . I just do not know how to get the full list with names to get on the assignee field like it appears on the reporter field. Thanks
This sounds like it is a Jira Service Management project. So the user will need to be a Service Desk Agent - meaning they have to be in the jirs-servicedesk-users group. That also means they will use a JSM Agent license.
Then they also need to be in the Jira Service Desk Team project role.
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