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Apps with free user cap

We are looking to start a free trial for an app- after the 30 days it suggests its free for 10 users. Is there anyway to annotate whom those 10 will be or will it be based of our complete user profile ( 90+) . Only a small handful will be using it . Thanks in advance 

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Dave Mathijs
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 27, 2023

Hi @Vicki welcome to the Atlassian Community!

The user count/tier of an app always follows the number of users of your product, in this case Jira Software.

So, no matter if only 10/90 users will actually use the app, you'll pay for all users of the related product.

I thought that may be the case- thanks for confirming @dave 

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