Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Agile Board - Order the statuses on a coulmn with multiple statuses

Hi,

we created a new workflow which has multiple statuses in one column in the resulting agile board (see https://confluence.atlassian.com/display/AGILE/Transitioning+an+Issue, Screenshot 2).

In the default workflow (which we also use) the status resolved is on the top and the status closed is on the bottom. In our new workflow these statuses are inverted (close at the top, resolved at the bottom) - but only when the issue is transitioned from a specific column - if the transition is started from all other column the order of the status is as expected.

How can we fix this?

 

 

 

 

2 answers

1 accepted

1 vote
Answer accepted
cgauterio Atlassian Team Oct 09, 2014

Hi Stefan,

That’s actually related to the order of the available transitions from a particular step. For example:

 transitions_available.png

In the step Open, the Resolve Issue transition is placed before the Close Issue transition, and when you move an issue into the column those statuses are mapped, they will be displayed in that order.

In step In Progress, the order of those transitions is different, and the Close Issue transition will be shown before the Resolve Issue transition.

In this case, it would be necessary to edit your workflow, and place the transitions in the same order in all steps.

Hope this clarifies your doubts.

 

Cheers,

Clarissa.

How do you order the transitions?

@Robert Nickel That is only for the operations bar order, not the column order.

Hi Stefan, 

Did you try to re-arrange the statuses order on the board (via Configuring Columns)? 

Perhaps that can help. smile

Cheers!

 

Yes I tried that, but it didn't work.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

325 views 9 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you