we created a new workflow which has multiple statuses in one column in the resulting agile board (see https://confluence.atlassian.com/display/AGILE/Transitioning+an+Issue, Screenshot 2).
In the default workflow (which we also use) the status resolved is on the top and the status closed is on the bottom. In our new workflow these statuses are inverted (close at the top, resolved at the bottom) - but only when the issue is transitioned from a specific column - if the transition is started from all other column the order of the status is as expected.
How can we fix this?
That’s actually related to the order of the available transitions from a particular step. For example:
In the step Open, the Resolve Issue transition is placed before the Close Issue transition, and when you move an issue into the column those statuses are mapped, they will be displayed in that order.
In step In Progress, the order of those transitions is different, and the Close Issue transition will be shown before the Resolve Issue transition.
In this case, it would be necessary to edit your workflow, and place the transitions in the same order in all steps.
Hope this clarifies your doubts.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs