Adding task description to email notifications

Mateusz Czuchrak January 11, 2022

Hi, is it possible to edit the notification email so that it contains not only task title and number, but also description? 

I need that specifically for issue created email notifications

2 answers

0 votes
Boris Berenberg - Atlas Authority
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January 14, 2022

Hi Mateusz,

If you're open to using a third party app, you could disable the native Issue Created notifications on your site, and use Notification Assistant for Jira instead. With NAFJ, you could set up a Template with whatever contents you wanted, and then configure an appropriate Notification for Issue Created events only.

Thanks,
Boris

0 votes
Kamil Blicharski January 11, 2022

"Currently, Jira Cloud does not offer a way for you to customize the look and feel of your email notifications. But, there are many third party applications available on the Atlassian Marketplace that can help you."

Link 

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