Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,360,794
Community Members
 
Community Events
168
Community Groups

Add comments with the email from our domain

Hello, 

we configured a email domain and configure every project to send the notifications with that email. 

But now the default incoming mail handler jira@XXX.atlassian.net is not used so if i reply back to the notification, the comment is not added to the issue as before.

How can i modify the default cloud mail server to our domain email in order to be able to reply the notification and add a comment? 

 

Thanks!

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Software

An update on Jira Software customer feedback – June 2022

Hello Atlassian Community! Feedback from customers like you has helped us shape and improve Jira Software. As Head of Product, Jira Software, I wanted to take this opportunity to share an update on...

5,041 views 18 32
Read article

Atlassian Community Events