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Add button to existing issue view which creates a linked clone of a different issue type

My team is implementing a new triage process where tickets are first sent to the PM project with an issue type of "Request". Once they are triaged, we are manually creating a developer facing story under the DEV project with an issue type of "Story".


Is there a way to Add a custom button to the existing issue view for the "PM Request" which creates a linked clone under the DEV project as a Story?

1 answer

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Answer accepted

You could create an automation rule with a manual trigger. You could check out this automation rule to get an idea about how to structure it.

That automation rule would do what I need, but how do I add a manual trigger / button to activate it?

if I leave it as is, the comment section would be unusable as it would continuously trigger the creation of new tickets. 

Thanks for the help!

@Kian Stack Mumo Systems please let me know about how to manually trigger since this solution is so close. Thanks!

@Vincent Lucero, change your trigger from issue commented to a "manual Trigger". I'm not sure what else you need here?

@Vincent Lucero 

To trigger the run of a rule manually, look in the Details section of the view of an issue. At the bottom you should see an "Automations" field.

Screen Shot 2022-08-31 at 9.40.52 AM.png


Click on that.

You should then get a pull down list of rules that can be manually triggered.

I have found that secondary screen where the pull down is displayed is unreliable. Sometimes the pull down doesn't work. Sometimes it says there are no rules available.

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