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set SLA's in weeks and days

Swetha Bammidi
Swetha Bammidi February 10, 2014

set SLA's in weeks and days

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Swetha Bammidi
Swetha Bammidi June 8, 2014

We need to upgrade the Service desk plugin to newer version to set SLA goals in days and weeks. In Older version Setting up SLAs in days and weeks is not possible.

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Akeles
Akeles
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December 14, 2015

Our Days Elapsed Plugin is designed to handle SLA by working days.

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Swetha Bammidi
Swetha Bammidi June 8, 2014

We need to upgrade the Service desk plugin to newer version to set SLA goals in days and weeks. In Older version Setting up SLAs in days and weeks is not possible.

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Swetha Bammidi
Swetha Bammidi February 10, 2014

Hi Rodrigo,

Thanks for your quick response.

In Jira Service Desk now we are able to set goals of SLAs in hours and more precise SLAs in minutes. Is there any way to set SLAs golas in days and weeks also.

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Rodrigo Girardi Adami
Rodrigo Girardi Adami
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 10, 2014

Hi Swetha,

Would be possible to clarify a bit more the question?

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