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I'm receiving the error "This service desk project has configuration problems and may not work as expected. View error details and repair the problem"
when going into a project, or its settings. The "View error details and repair the problem" link doesn't work - it can't be clicked so no details on the error are available.
I've re-indexed from system and from the project itself, and restarted jira from the server (n/i a server reboot), but it hasn't resolved whatever the issue may be.
I've tailed the atlassian-servicedesk.log and atlassian-jira.log logs on the server, but nothing new is written when the error appears.
re-removed the summary field from the 2 screens, and the error returned.
re-indexed - error still there.
waited 10 minutes - removed the Summary field again. No error this time.
re-indexed - still no error.
Summary field still not on the 2 screens I initially wanted it removed from, so I'm happy now...but I don't know why.
However, it's still on the Issue Type's create screen via the Customer Portal - and can't be removed. I'll have to set a default, useless value and hide it from the customers.