limitations in Issues, Users, Comments and Custom Fields

Question

Hi Team,

In Enterprise version what is the max limit of issues can be created

what is the max user limit

what is the comments limit

what is the custom fields limit

In one Article i saw we have limitation if the above

Issues  600,000 to 2,000,000

Users 25000

Custom Fields 800 to 1,800

Comments 1,000,000 to 4,000,000

WHAT IF WE NEED TO GO BEYOND IT

Joseph Chung Yin · Answer

@Sai -

There no issue limitation.  Again, you should contact Atlassian Support for any update.

Best, Joseph

Sai_jfjcol · Answer

Any issues limit for enterprise version

Joseph Chung Yin · Answer

@Sai -

For JSM Cloud, the limitation is focus on Users (Agent licenses) primarily.  Since your subscription is Preimum plan, then you can have up to 10,000 agents.  Customers are unlimited.

For # of issues/custom fields/issue comments are recommendations and are not limitations in my opinion and experiences.  It is a different story against the Data Center env as they impact the application performance.

Here is a link reference on Jira/JSM Cloud - https://support.atlassian.com/jira-cloud-administration/docs/explore-jira-cloud-plans/

I also recommend that you contact Atlassian Support if you have further question (https://support.atlassian.com).

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.