i cannot log into my Jira Service Manager

Nicola Bonner
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January 27, 2025

good day, 

I am trying to log into my account so i can disable the email address that is connected to this account, but it wont let me log in. all correspondence from Jira is being sent to me clients as well as our support desk and i need to stop this.

No email address to contact Atlassian and the way that i am going around in cercle is driving me crazy.

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Benjamin
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January 27, 2025

Hi @Nicola Bonner ,

 

You would need to contact your ORG admin of the Atlassian Org you are trying to log into. They have the ability to deactivate or remove accounts. If you are the only Org admin, then you must contact Atlassian Support to get help.

Support Contact below:

https://support.atlassian.com/contact/#/

 

You may need to register another Atlassian account in order to use Support as you need to login with an Atlassian ID.

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