Hello,
I have a well articulated comment with a very good description of the solution, with that I want to generate right away a confluence page in the knowledge database..
How can I do this "smoothly".
I cannot find any mentioning in any documentation how this could be done.
Actually I am confused. I find tons of docs how to setup the knowledge database but theres way to less documentation how to fill it "smoothly".
BR,
Andre
HI @André Matzke ,
Welcome to the Community.
You can not generate a KB article from a comment.
Within the JSM ticket detail, you have the option to create a new article directly, but you have to copy/paste the information.
Best regards,
Kris
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