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how to resolve this error?

Durga Muthuraman
Durga Muthuraman
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July 9, 2024

 

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Ciara TN
Ciara TN
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July 10, 2024

Hi Durga, 

Welcome to the Atlassian community. 

 

It looks like you need to upgrade your plan to be able to use this function. 

The free version limits the 2-way functionality on Jira Service Management Cloud integration. 

Documentation on this here.

-Ciara 

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