I am using JIRA service desk 3.4. and would like to implement customer can link request to another request.
When I add linked issues in the Request fields, it goes to hidden field with preset value. Is there way make hidden field to optional visible field.
Hi,
So far it is not possible OOTB...
https://jira.atlassian.com/browse/JSDSERVER-4636
https://jira.atlassian.com/browse/JSDCLOUD-4636
but there are couple of addons that add this functionality for example
https://marketplace.atlassian.com/apps/1229459/elements-overview-custom-display-for-related-issues
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