how to create atlassian app for the whole team?

[Prateek Vyas]

What is the concern?

• I created a atlassian app to use the jira and confluence apis. but it is in my individual account only and my team members are not able to access it. So if in the future i leave the company and team the project will lose access to apis. What and how should be done please guide me?

What i am trying to achieve?

• I have a application in react. I am going to use jira and confluence apis. i am using the oAuth authentication to authenticate myself. and i am able to use jira apis to create issues or list them.

[Kai Krause · Accepted solution]

Hi, 
you can use a technical account .

Benefits of Using a Technical User

• Consistency: Ensures consistent access to APIs and resources.
• Security: Reduces the risk of app disruption due to personnel changes.
• Management: Simplifies app management by using a single, dedicated account.

Steps to Implement a Technical User

• Create a Technical User Account
  
• Configure OAuth for the Technical User
  
• Assign Necessary Permissions

Using a technical user for your Atlassian app ensures that it remains accessible and functional even if you leave the company.

BR
Kai

[Prateek Vyas]

so if i create a technical user crdentials like client id and secret. still the users on my website will be able to post JIRA ticket through their account right?

[Kai Krause]

The technical user replaces your data with his own. There will be no further changes. 

BR
Kai

[Prateek Vyas]

ok thanks