filter Request Type

[박성민_학해_]

I would like to filter Request Type.
In one project, work must be distributed to multiple organizations within the company.
They must be able to assign filtered tasks themselves.

[Marc - Devoteam]

Hi @박성민_학해_ 

Where would you like to display this information, as dashboard, queues in the JSM project?

The JQL keyword to be used is "Customer Request Type"

[박성민_학해_]

I am trying to filter in queues.
The example below worked normally.
"Request Type" = "text (project key)"

However, Customer Request Type did not work.
I wonder why.