Hi,
Is it possible or on the roadmap to have the ability to set a custom message in the help center? I am thinking for system outages like email is down or something is offline users could see this and save time creating a ticket.
Thanks
#servicedesk,
Hi
I believe https://jira.atlassian.com/browse/JSD-219 would address your requirement.
This is not yet available, but it is on the roadmap and I would encourage you to vote for, and watch that issue for updates.
Regards
Matt
JIRA Service Desk developer
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