action: doremovespace failing ... any ideas?

[Michael Woffenden]

2018-10-15 16:10:35,067 WARN [Long running task: Space removal long running task] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:
  ->[com.atlassian.confluence.spaces.DefaultSpaceManager.removeSpace]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #238893360)
 -- space: 6914052 | url: /spaces/doremovespace.action | traceId: 9de784de999ffba8 | userName: admin | referer: https://kb.ourdomain.com/spaces/removespace.action?key=MS | action: doremovespace
2018-10-15 16:10:35,124 ERROR [Long running task: Space removal long running task] [confluence.util.longrunning.ConfluenceAbstractLongRunningTask] run Long running task "Space removal long running task" failed to run.
 -- space: 6914052 | url: /spaces/doremovespace.action | traceId: 9de784de999ffba8 | userName: admin | referer: https://kb.ourdomain.com/spaces/removespace.action?key=MS | action: doremovespace
org.springframework.transaction.UnexpectedRollbackException: Transaction rolled back because it has been marked as rollback-only
    at org.springframework.transaction.support.AbstractPlatformTransactionManager.commit(AbstractPlatformTransactionManager.java:724)
    at sun.reflect.GeneratedMethodAccessor66.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:498)
    at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302)
    at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
    at com.sun.proxy.$Proxy53.commit(Unknown Source)
    at org.springframework.transaction.interceptor.TransactionAspectSupport.commitTransactionAfterReturning(TransactionAspectSupport.java:485)
    at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:291)
    at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:96)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
    at com.atlassian.spring.interceptors.SpringProfilingInterceptor.invoke(SpringProfilingInterceptor.java:16)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
    at com.atlassian.confluence.util.profiling.ConfluenceMonitoringMethodInterceptor.invoke(ConfluenceMonitoringMethodInterceptor.java:34)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
    at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208)
    at com.sun.proxy.$Proxy112.removeSpace(Unknown Source)
    at com.atlassian.confluence.api.impl.service.longtasks.tasks.SpaceRemovalLongRunningTask.runInternal(SpaceRemovalLongRunningTask.java:36)
    at com.atlassian.confluence.util.longrunning.ConfluenceAbstractLongRunningTask.run(ConfluenceAbstractLongRunningTask.java:26)
    at com.atlassian.confluence.util.longrunning.ManagedTask.run(ManagedTask.java:52)
    at com.atlassian.confluence.impl.util.concurrent.ConfluenceExecutors$ThreadLocalContextTaskWrapper.lambda$wrap$1(ConfluenceExecutors.java:90)
    at com.atlassian.confluence.vcache.VCacheRequestContextOperations.lambda$doInRequestContext$0(VCacheRequestContextOperations.java:50)
    at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContextInternal(VCacheRequestContextManager.java:87)
    at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContext(VCacheRequestContextManager.java:71)
    at com.atlassian.confluence.vcache.VCacheRequestContextOperations.doInRequestContext(VCacheRequestContextOperations.java:49)
    at com.atlassian.confluence.vcache.VCacheRequestContextOperations.lambda$withRequestContext$2(VCacheRequestContextOperations.java:66)
    at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
    at java.util.concurrent.FutureTask.run(FutureTask.java:266)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
    at java.lang.Thread.run(Thread.java:748)

[Shannon S]

Hi Michael,

The messages here are essentially saying that something caused your space deletion to fail, and the task is rolling back. There should be another error message somewhere in your logs that will state the reason it failed.

You can have another look, and compare it to Unable to Delete Space for tips on troubleshooting.

Additionally, you can attempt to remove the space via the database. A warning that this is not the recommended resolution, and you should make a backup of your Confluence database before proceeding.

Regards,

Shannon

[Michael Woffenden]

HI Shannon - Thanks for your reply.  There are many different logs, any idea where the details might be?

[Shannon S]

Hi Michael,

I'm referring to the Confluence logs themselves. Have a look here on where to find them:

• Working with Confluence logs

Regards,

Shannon

[Dimas Sulistyanto]

Hi Tayo