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Why do fields populate in another Request Type's Issue View when added to another?

Patryk Mucha February 15, 2024

I have a Jira Service Management project that captures various processes through quite a few Request Types. The issue I am having is that when I create and add fields to a Request Type, those fields are added to the issue view of other Request Types in the project. Is there a reason for this, or a way to prevent it from happening?

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February 15, 2024

Hello @Patryk Mucha 

Adding a field to a screen will make it appear in the Issue view for all request types that share the same issue type.

You’ll need to manually remove the field from any request types where it’s not required.

Please Accept and Vote my answer if it helps.

Thanks

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