Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,297,917
Community Members
 
Community Events
165
Community Groups

Why can't I create component groups

I'm an project administrator in Jira Service Management.

We wanted to have two different requests each with a component drop-down menu.
We didn't want both menus to show the same components so I went to try to create component groups. Couldn't do it.

I searched atlassian help guides and it says;


Create a component group
  1. Navigate to Components from the left sidebar.
  2. Click Add component.
  3. Click the dropdown menu under Component group.
  4. Select Create new component group.
  5. Enter a component group name.
  6. Finish entering the new component details.
  7. Click Save component.

 

My problem is that I don't have the nr.3 dropdown menu or "Component group

image (5).png

How do I solve my issue?

1 answer

1 accepted

2 votes
Answer accepted

You about this instruction?

https://support.atlassian.com/statuspage/docs/create-a-component-group/

It is not Jira - it's StatusPage product. Jira has not component hierarchy

You can install plugin with fields hierarhy and create list of choice manually or use Atlassian Insight with related child-parent fields

Ok thank you

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
Community showcase
Published in Jira Service Management

Coming Soon: Insight Changing to Assets

The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...

216 views 1 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you