I am new to Jira Service Desk and would like to configure it to support ITIL change management. I am finding that many things I would expect to come "out of the box" and easily configurable by an admin are elusive at best. And when I search the web or watch online videos everyone talks about add-ons or scripting/code changes. This should not be required for the majority of what I want to do but it seems maybe that is the reality of it. Please someone help me find info on configuring this thing easily and without buying extras that shouldn't be extras. Thanks!
Hello there Cloud Community members! Today, we’re thrilled to announce Jira Service Management, the next generation of Jira Service Desk. Jira Service Management touts advancements in IT service ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events