Ultimately, I need to troubleshoot why my notification's helper says an email went out or at least that it should've gone out based on the notification scheme and role of user ("Reporter") but they didn't receive it.
For starters, I want to verify that Jira generated a notification email but I can't find the outbound message log (I know its there somewhere as I've used it in the past).
Please and thank you! :)
There's no outbound mail log. It's a feature request at https://jira.atlassian.com/browse/JSDSERVER-4698.
Finally found the inbound mail log. Jira Settings > Products > Email Requests. On the email requests page, you'll find a list of email addresses. To the right (under "Actions" column) will be "View Log."
Atlassian, why don't you put this in the System > Mail section next to Global mail settings, Outgoing mail, Incoming mail and Send email?! >_<
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