When I move any custom field design with the help of any installed plugin from the field(Right side box) to the incident field it automatically becomes hidden.
I am using Multilevel Select for Jira, Prime Custom Fields for Jira, or any installed plugins, all of these shows the same thing.
Go and check the following configuration items:
1) Screens for the issue type that the request type Incident is connected to. ==> I think this is OK since you see them in the request form page.
2) Field configuration scheme on the project - you can hide certain CF's here
3) the context of the custom fields - maybe the context on the CF is limited to some issue types or projects?
...eturns true if any content is returned for the webResponse.body.data.first s...